What to do Before You Receive Hospital Services
Whenever possible, contact your insurance company prior to seeking medical care. If their requirements are not met, the result can be a reduced or no insurance payment.
If you are covered by a managed care plan, be sure to contact both your PCP (Primary Care Physician) and insurance company.
Ask your insurance company to:
- Verify whether pre-authorization is needed for the service you are to receive and whether authorization has been obtained by the service provider.
- Confirm your co-payment responsibility. Some services, such as Rehabilitation, may require a co-payment for each visit.
- Confirm that Whidbey General Hospital is a participating provider for your plan. This can make a difference in how the insurance company pays your bill. Whidbey General is a Preferred Provider for many insurance companies.
Remember...Whenever you have a life-threatening emergency, you should seek appropriate
care immediately. Contact your insurance company as soon as possible after the emergency.