Whidbey General Hospital

What Patients Say About Whidbey General

Everyone at Whidbey General works hard to support the best outcomes and provide the greatest patient satisfaction. Many thanks to our patients for the following comments and testimonials.
Surgeons, Surgical Teams Emergency Department
Medical Ambulatory Care, Cancer Care Rehabilitation Services
Diagnostic Imaging Primary Care
Inpatient Care Whidbey Family Birthplace

"Once again - there aren't enough words to describe the fantastic people at WGH - their professionalism - work ethic - caring - all the BEST!"

Surgeons and Surgical Teams

"Dr. Burnett did everything right. He is an excellent doctor and especially kind to 80-year-olds."

"Dr. Chinn was excellent in every way. We're blessed to have a surgeon such as she on the island."

"Excellent care by Dr. Cichowski and staff for both cataract surgeries as well as excellent hospital care."

"Based on the results of the cataract surgery, the skill of the physician, Dr. Johnson, is outstanding. Dr. Johnson's assistants and nurses are angels!"

Dr. John Hassapis"Dr. Hassapis was awesome!" [Dr. John Hassapis pictured, left]

"When it comes to your hospital, I can't say enough nice things! The nurses, student nurses, Dr. Hu, the ED; everybody was great. It exceeded my expectations. I have never felt so well cared-for."

"Dr. Zaveruha is a very caring, compassionate and professional physician. There should be more like him."

"Marisa was my nurse and she was TOP notch. Really calming and very courteous. VERY concerned about my well-being pre and post-surgery."

"No pain during the surgery or after it! The whole surgical team was professional, friendly and personable."

"I could not have had a better experience anywhere. And I have been in a lot of surgery centers, never was I treated this well. Please don't change."


Medical Ambulatory Care/Cancer Care

"The team in Oncology is exemplary. I’ve had the utmost confidence in the care I was provided—by Dr. Wang and nurses Ann, Candace, Ginny, Jackie, Julie, Lisa, Marta and Susan—and it was well-placed. Besides having compassion and great competence, they cared about me as a person. I cannot say enough about how positive my experience has been under their care."

"I am currently undergoing chemo for the second time. The first was last year at Swedish Hospital which was very good, but the onerous trip there—in the winter—and 13-hour day was overwhelming. It was determined recently that I needed another round of chemo. My chemo care was transferred to Dr. Mark Coughenour at WGH. Yesterday I started chemo there, and all the personnel made it so pleasant—unbelievably so. Everyone from the receptionists to check-in desk, labs, CAT scan tech—are VERY compassionate and efficient. I am so proud of our hospital. I am spreading the word—there is no need to leave this island for exemplary care. FOREVER GRATEFUL."

"The BEST experience I ever had in a hospital. Five Star all the way. The MAC Unit had the absolute best nurses and administrators I have ever seen!"

"Dr. Jiang is a great doctor - I feel like they care about me as a person. I've had several scans and have been impressed w/the treatment they gave me."

"Michelle Beesley is very caring and experienced in caring for ostomy patients. I got the best advice and care."

"The people in the MAC help make what I think is a nightmare more tolerable. God bless all of them."

"I have already recommended my oncologist, Dr. Wang, and the entire staff at the MAC Clinic. I have every confidence in your staff and treatment."


Diagnostic Imaging

"Dr. Hawkins was very nice and comforting. He made my fear of needles go away. Miss Gwen was by my side holding my hand and never left me during the entire procedure while Miss Anne Marie was standing by and giving me assurance that I was doing fine. Kudos to this team!" [Dr. Robert Hawkins pictured, left]

"Our ultrasound tech Anne Marie was amazing. She worked very well with our autistic teenage son, and put him at ease."

"Nancy, the X-ray technologist, was wonderful. She was courteous, cheerful and a delight to interact with."

"Anne Marie was amazing. She introduced herself and told me her background, described the test exactly, then talked to me the whole way through, explaining as she went. TRULY professional."

"Would like to commend Gwen Parrick, RN. She made my visit a little less stressful by putting me at ease and answering any concerns I had!"

"Dr. Neubauer = excellent!"


Inpatient Care

"Dr. Wilson was a great doctor." [Dr. David Wilson pictured, left]

"Dr. Rose Rangel (hospitalist) was excellent!"

"Denise Duble, ARNP was outstanding. Very thorough in both examinations and explanations."

"Dad's nurses were EXCELLENT! Lori was especially compassionate and extremely professional w/him she was exceptional."

"My nurses (all shifts) were awesome. Terri, Denise, Helen are ones that stand out most!!!"

"The folks at Whidbey General are absolutely fabulous! I am sure they have adapted to my complicated medical needs much better than a large hospital would have."

"Nurses Jennifer and Chris were excellent. Also, Carol. GREAT staff. Very caring and skilled."

"I would like to tell you that the care was outstanding. The nurses on the floor and the ED staff were all fabulous. Then, on top of it, I get a call to see how I am doing. That is top notch service!"

"I was impressed with the nurses. (Linda Spencer, Wendy, Diane). They were exceptional! Everyone was terrific! Whatever you're doing, keep it up."


Emergency Department

Dr. Plastino"Dr. Plastino has amazing bedside manner, he sat so I didn't have to look 'up' to talk to him. Just his smile made me comfortable. He is awesome with patients - took good care of me." [Dr. John Plastino pictured, left]

"Dr. Helene Lhamon was absolutely wonderful and worked an MRI in for me right there. I was in bad shape and Dr. Lhamon was just awesome. It was the best hospital experience I've ever had in my life I've had two other surgeries - one at Skagit Valley Hospital and one at UW. Dr. Lhamon and her staff were just fantastic! Thank you so very much!!"

"Dr. Sherman did a super job of stitching up my cut. The scar is barely noticeable."

"Dr. Hansen in the ED did a tremendous job caring for my mother. He took the time to explain things and called her primary care physician."

"I have never felt so well cared-for."

"Dr. Perera was excellent. Whidbey General is lucky to have him. He did everything right."

"Really liked Dr. Phelps - very helpful and kind."

"Dr. McKee was very thorough, he listened to my concerns."


Rehabilitation Services

"I highly recommend my physical therapist, Gary Piazzon. He really is knowledgeable and listens to me. I have had PT several times before, and he is the BEST." [Gary Piazzon pictured with patient, right]

"Trudy is a very skilled physical therapist. She listened attentively, made good suggestions and provided a top notch plan of care and exercises for me."

"Rebekah at the front desk is a true treasure."

"My physical therapist is always sure to listen first and make me the most comfortable as possible. Compassionate and caring individuals are hard to find and Sharon Lyson is one of them and it means a great deal to me."

"Jennifer and Amanda are the best! They are very knowledgeable and work to do what is best for my recovery! They make me know that they really care."


Primary Care

Dr. Langrock"I trust and value Dr. Langrock's judgment and his recommendations in my best interest. I would highly recommend him." [Dr. Douglas Langrock pictured, left]

"Dr. Scheidt is a very good listener, also really good at explaining concerns. I'm pleased to be her patient!"

"I was very impressed with Dr. Sanders."

"Hannah Carlson and nursing staff were great. Office staff also very helpful."

"Dr. Bibby is one of the most professional doctors I have ever met. Attention to detail and patient’s actual needs is outstanding."

"Kimberly Ferguson is topnotch. I have every confidence in her."

"PA Young is outstanding. I have confidence in her decision making and value our provider/patient relationship."

Annette Fly ARNP"After over 30 years at Virginia Mason, I was worried about a new Dr./PA. I really like Annette Fly. She is a great listener and is very helpful." [Annette Fly, ARNP pictured, RIGHT]

"After several visits with Lauren Bock, I have noticed that she cares, takes the time to listen, and goes above and beyond to get you the right help."

"I love Vicki Werve. She is one of the only providers that has made me feel comfortable."


Whidbey Family Birthplace

WFBP stocking

"After touring both Coupeville & Anacortes hospitals, I chose Coupeville BECAUSE of the friendly nurses."

"ALL of the nurses were excellent in caring for my family and I. I was spoiled!  Love the labor & delivery nurses!"

"EVERY nurse in the Birthing Unit was excellent!"

"The Whidbey Family Birthplace was excellent in taking care of me and my baby. Thank you!"

"I want to again thank Dr. Burnett & the anesthesiologist for helping me through the spinal. I had a lot of anxiety about this after a very horrible past exerience. Thanks for treating me 'carefully!'"

"Everyone at the hospital is SO friendly! And the waiting area for family in the Birthplace is awesome!"